If you’re not getting the results you’d like, it’s likely because the ceilings are too high or too dark, or the walls are too dark. Try moving your subjects to an area with lower, neutral-colored ceilings or next to a neutral-colored wall.
The Lightscoop bounces and spreads all of the light evenly from your camera’s built-in flash. So there’s no need to do anything to soften it – that happens automatically. With the light coming from a more natural direction now, everything in your picture will look beautiful – even the background. No hot spots or shadows.
Also, make sure the ceiling isn’t too high or too dark or that the wall isn’t too dark or far away. And double-check that the camera flash exposure compensation +1 or +2 is not selected.
If you use a Nikon, use metering mode – not spot metering.
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